We have a 14-day return policy, which means you have 14 days after receiving purchasing your course or lesson to request a refund.
To be eligible for a refund, you’ll need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com.
Please keep in mind that this is a digital product and that you’re solely paying for access to the content. You are no way entitled to keep any or all parts of the course after your refund is processed.
This includes screenshots, various course materials, downloads, and anything else that may be part of our products.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.
You can always contact us for any return questions at firstname.lastname@example.org.
Unfortunately, we cannot accept returns on sale items or gift cards.
We will consider an exchange on a course or lesson of equal or lesser value at our own discretion.
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at email@example.com.